Parcelnet is the Customer's Friend

Parcelnet is not linked to P4D, but is one of the largest home delivery services in the UK. Parcelnet was re-branded as 'Hermes' integrating it with Parcelnet's sister company in Europe. Hermes now accounts for over 20% of all home deliveries throughout Europe. It has a strong reputation in delivering high standards of customer service, working with large online retailers including ASOS, JD Williams and Next Directory.

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Your goods must be on a pallet, wrapped and stable for lift (?)

Choose your pallet size

Quarter pallets
Up to 250kg
Up to 0.8m high

Half pallets
Up to 500kg
Up to 1.1m high

Full pallets
Up to 1000kg
Up to 2.0m high

    Same Day Service

    Same Day Delivery

    If you have a parcel, pallet or document you need to ship in a hurry within the UK, get an instant quote right here for a TNT Same Day collection and delivery.

    This is a documents service for papers only. Your documents must weigh 1.5kg or less when packaged and be 40cm x 30cm x 5cm or smaller in size.

    Package your documents in a cardboard envelope, not paper, so they can withstand transportation within a large courier network (?). Measure the dimensions for your envelope in the same way as you would measure a parcel, using 1cm for anything less than 1cm in size.

    Two-Man Service

    The two-man service is not suitable for one-off bookings, but is a flexible and affordable service for any business regularly shipping bulky items that can't be shipped via a pallet service. Two Yodel XL couriers arrive to lift your items in to the van safely and securely, and upon delivery can assist with installation or other specialist requirements. Tailor-made to suit your needs it is suitable for delivery of white goods, brown goods, beds and mattresses, flat pack or rigid furniture, garden furniture, gym equipment and more.

    Two man lift

    P4D for Business

    If you ship regularly, you'll always be looking for the most affordable shipping service you can find, but this doesn't mean it should be cheap: service is just as important, as is customer support when you need it. We offer a wide choice of courier networks with UK, European and international delivery for parcels, pallets, documents and freight.

    The more you ship, the more you'll save with cheaper rates for higher volumes, regular collection if you need it, plus integration for your online shop to streamline your delivery process. We have a strong customer service team on hand over the phone and by email out of hours. There are also designated contacts for business account holders to help keep all of your shipping activity under one roof.

    Hermes Parcelnet

    Parcelnet provides a number of services including standard services, next day delivery, SMS messaging services and parcel returns. The standard service takes approximately 2-3 days. A stated day service is also offered meaning you can request your parcel on a specific day. This service is ideal for birthdays or special occasions such as Mother's or Father's Day.

    Parcelnet Distribution

    Customers can track their parcel online. This allows them to view the status of their order and arrange to be available for delivery. It is easy to locate your parcel online. Customers are given a tracking number that they insert into a prominent box on the website. They then enter their postcode and press 'find'. The website can offer immediate information on the current location of the parcel. Many customers use the company's SMS service where customers receive text messages advising them on the status of their parcel.

    Parcel Delivery

    Hermes has undertaken extensive research and creates their services around customer preference. Parcelnet has an online service enabling customers to arrange return delivery online as a result of a survey stating that 78% of online customers prefer to arrange return delivery in that way. The company provides a local service meaning that deliveries are quick and personal. It achieves this by employing more than 7,000 couriers in the UK alone.

    Companies wishing to use Hermes can access the company's special service, which centres on customer satisfaction. Many top brands have attributed their success, in part, to the reliable service that Hermes can provide.