prohibited items & items that can be shipped but with limited liability

 =  Items which are prohibited from shipment.

 =  Items that can be shipped but with limited liabilty.



Animal skins / Furs / Any Animal Parts / Ivory and ivory products

Articles of exceptional value (eg, works of art, antiques, precious stones, gold and silver)

Dangerous goods / Hazardous materials / Fireworks

Liquids / Adhesives / Paint

Firearms / Swords / Knives / Weapons

Live animals

Money, Keys, Negotiable items & Payment cards

Perishable goods

Personal effects

Plants / Seeds

Pornographic materials

Passports / Birth Certificates

Tobacco and tobacco products / Drugs / Medicines

White Goods (Fridges, Ovens, Microwaves, Washing Machines, Dishwashers etc.)

Fire Extinguishers

Furniture (Unless Flatpacked)

Engines / Generators or any part containing or having contained oil unless flushed through

Batteries (Except Dry Cell)

Glass / Ceramic / Marble / China / Stone / Resin - (or any item containing these materials)

Computers, Laptops, Monitors, TFT Screens

Televisions, LCD screens, Plasmas, Projectors or similar

Musical Instruments must be shipped in recommended hardcases with padded lining, and then boxed if you dont want the case to become scratched. e.g A guitar being sent in a soft case will not be covered by insurance for damage.


 =  Any of these items being sent may result in surcharges, delays or confiscation by authorities where appropriate. No liability cover or guarantees whatsoever will apply to these items. If in any doubt of the following restrictions please do not hesitate to contact us to query a consignment you need to ship.

 =  Any of these items being sent will be subject to limited liabilty. No claim for damage will be accepted. Only claims for loss will be considered, subject to packaging guidelines.



To comply with strict regulations we will not carry any substances classified as dangerous in the latest edition of the Civil Aviation Organisation's Technical Instructions.

There are nine hazard classes which cover these and the examples quoted below must not be taken as full lists of all dangerous goods. We will not accept other materials and products that may be hazardous to handling staff.

Dangerous goods are defined as those goods which meet the criteria of one or more of the nine UN hazard classes. These classes relate to the type of hazard and are detailed below. All dangerous goods are prohibited.

Class One: Explosives Definition: Any chemical compound, mixture or device capable of producing an explosive-pyrotechnic effect, with substantial instantaneous release of heat and gas. All explosives are prohibited. Examples: Nitroglycerine; Fireworks; Blasting caps; Christmas Cracker Snaps; Igniters; Fuses; Flares; Ammunition, etc.

Class Two: Gases compressed, liquified or dissolved under pressure. Definitions: Permanent gases which cannot be liquified at ambient temperatures; liquified gases, which become liquid under pressure at ambient temperatures; dissolved gases which are dissolved under pressure in a solvent.

  • All flammable compressed gases are prohibited. Examples: Hydrogen; Ethane; Methane; Propane; Butane; Cigarette lighters; Gas Cylinders for camping stoves, blowlamps, etc.
  • All toxic compressed gases are prohibited. Examples: Chlorine; Flourine,etc.
  • All non-flammable compressed gases are prohibited. Examples: Carbon Dioxide; Nitrogen; Neon; Fire Extinguishers containing such gases, etc. iv) All aerosols are prohibited.

Class Three: Flammable Liquids Definition: Liquids, mixtures of liquids, or liquids containing solids in solution or suspension which give off a flammable vapour. Any liquid with a closed cup flash point below 60.5° C is prohibited. Examples: Acetone; Benzene; Cleaning Compounds; Gasoline; Lighter Fuel; Paint Thinners and Removers; Petroleum; Solvents, etc.

Class Four: Flammable Solids Definition: Solid materials which are liable to cause fire by friction, absorption of water, spontaneous chemical changes, or retained heat from manufacturing or processing, or which can be readily ignited and burn vigorously. Examples: Matches (any type inc. safety); Calcium Carbide; Cellulose Nitrate products; Metallic Magnesium; Nitro-cellulose based film; Phosphorous; Potassium; Sodium; Sodium Hydride; Zinc Powder; Zirconium Hydride, etc.

Class Five: Oxidising Substances and Organic Peroxides Definition: Though not necessarily combustable themselves, these substances may cause or contribute to combustion of other substances. They may also be liable to explosive decomposition, react dangerously with other substances, and be injurious to health. Examples: Bromates; Chlorates; Components of Fibreglass repair kits; Nitrates; Perchlorates; Permangamates; Peroxides, etc.

Class Six: Toxic (Poisonous) and Infectious Substances, Other Medical Substances. Definition: Substances liable to cause death or injury if swallowed or inhaled, or by skin contact. All toxic substances are prohibited. Examples: Arsenic; Beryllium; Cyanide; Fluorine; Hydrogen Selenide; Infectious substances containing micro-organisms or their toxins which are known to cause (or are suspected of causing) disease; Mercury; Mercury Salts; Mustard Gas; Nitrobenzine; Nitrogen Dioxide; Pesticides; Rat Poison; Serum; Vaccines, etc. Pathogens in Risk Group 4 and selected Risk Group 3 pathogens listed in Schedule 9, part 5 of the latest edition of the Control of Substances Hazardous to Health Regulations are prohibited. Examples: Clinical, environmental and medical waste; Ebola; Foot and Mouth disease.

Class Seven: Radioactive Material Definition: All materials and samples that are classified as radioactive using Table 2-12 of the latest edition of the International Civil Aviation Organisation's Technical Instructions. Examples: Fissile Material (Uranium 235,etc.); Radioactive Waste Material; Uranium or Thorium Ores, etc.

Class Eight: Corrosives Definition: Substances which can cause severe damage by chemical action to living tissue, other freight, or the means of transport. All corrosive substances are prohibited. Examples: Aluminium Chloride; Caustic Soda; Corrosive Cleaning Fluid; Corrosive Rust Remover/ Preventative; Corrosive Paint Remover; Electric Storage Batteries; Hydrocloric Acid; Nitric Acid; Sulphuric Acid, etc.

Class Nine: Miscellaneous Dangerous Goods Definition: Substances which present dangers not covered elsewhere. Examples: Asbestos; Dry Ice (solid carbon dioxide); Magnetised Material with a magnetic field strength of 0.159 A/m or more at a distance of 2.1m from the outside of the parcel.