Our Customer Service team can help with everything else, but you'll need to provide your P4D order number and collection postcode, so we can identify your order:
We aim to answer your support emails and tickets within the next half an hour (working hours)
Our response to emails and support tickets is inside P4D business hours, 09:00 until 17:30 Monday to Friday, some tickets are handled out of hours when possible, we appreciate your patience. From time to time we will need to contact the carrier your booking has been placed with, they operate strict office hours and as such your request can take some time to fully answer.
We cannot give an ETA on collection or delivery: Why?
Can I use P4D as a business?
What are the size and weight restrictions?
How much is insurance?
When will my labels arrive?
When will my parcel be collected?
Are there extra charges to ship internationally?
How do I send a pallet?
P4D | Parcels for Delivery, Unit 3, Merlin House, West Road, Harlow, CM20 2GB
Offer feedback on our website or service.