P4D

Frequently Asked Questions

How do I send a pallet?

Pallets are used for large, heavy items or a collection of goods that are being shipped together. They support the weight of the item(s) you are sending and are easy to slot into an appropriate shipping vehicle, getting your goods to their destination securely. A forklift is used to lift the pallets onto the transport vehicle

In order to book a pallet delivery, you must supply your own pallet and wrapping, and make sure the pallet is stable for transportation as the whole pallet will tilt when lifted. We ask that you familiarise yourself with the pallet shipping requirements we document in the pallet shipping FAQs, so that you can be informed of our Terms and Conditions before confirming your booking.

From only £25, you can use our generator to get an instant free quote for UK and European pallet deliveries and book straight away. International shipments, bulk orders, and business rates are quoted by our sales team, who will scout around for the best price, by air or sea: Get a quote now.

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Sending Multiple Items

If you're sending a pallet of goods, it's important not to think of them as one item because they’re all on one pallet. Think of them as many items and give each of them the same attention you would if you were sending them separately. You must make sure all the goods on your pallet are individually well protected in line with our packaging requirements to ensure maximum protection during transit.

It’s also important that, when sending a pallet, you ensure no items are hanging over the edge of the pallet or stacked precariously on top of one another. This could cause significant harm to your goods and even result in the courier refusing to accept your pallet delivery if it doesn’t meet necessary packing standards.

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How to Book a Pallet

*Please note this video will be updated with our 2021 booking widget soon.

Will Brexit impact pallet deliveries?

As of January 2021, the UK is no longer a member of the European Union, which means that moving pallets between the two zones has changed. This means that you will have to accurately declare additional information on all palletised goods moving between Britain and the EU, ensuring it’s all compliant with new customs regulations, and keep records of goods for up to 6 years!

Without compliance with these terms, you may not be able to send or receive pallets post-Brexit. Alternatively, you could face fines from customs authorities.

In order to move pallets and goods between the UK and EU you will need several key pieces of information:

A registered EORI number – The Economic Operators Registration and Identification number will allow you to move goods more easily between the UK and EU, and can be obtained here.
Commodity codes – Understanding your commodity codes will enable you to fill out proper VAT and classification of goods being imported or exported. Find out more here.
Export licenses for any goods that require one – Check out the entire process here.

There are numerous regulations that pallet forwarders will need to adhere to in the coming months which could impact pallet deliveries. In essence, trade between the EU and UK should remain frictionless, so if you’re looking to send goods to and from the continent, you can be assured that all considerations are being made with our partners. However, if you have any questions or concerns about pallet deliveries in a post-Brexit environment, be sure to speak to our support team.

Can I send pallets during COVID-19?

During the coronavirus pandemic, pallet deliveries have been considered an essential service, so you are able to send and receive pallets, even during national lockdowns. It’s important that you follow government guidelines when receiving pallets, such as washing hands regularly and keeping distance from delivery personnel. All of our courier partners are adhering to strict COVID-19 guidelines and will be able to offer advice and guidance throughout the delivery process.

We strongly recommend that if you are receiving goods during the pandemic that you follow all PPE guidelines where possible – including wearing a mask and gloves when handling new goods.

For more information on COVID-19 and pallet delivery, don’t hesitate to check out our latest advice and help online.

Pallet Size Information

There are five different standard sizes for pallets: Full, Light, Half, Quarter and Mini.

All of them have the same base size, which is 1m wide by 1.2m deep:

Pallet base size

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Full Pallets

The following three restrictions all apply for size, weight and height:

1. Goods must not be bigger than the 1.2m x 1m base

2. Goods must not weigh more than 1000kg

3. Goods must not sit higher than 2.2m including the pallet base

NOTE: Assisted loading is not available for goods in excess of 750kg.

Light Pallets

The following three restrictions all apply for size, weight and height:

1. Goods must not be bigger than the 1.2m x 1m base

2. Goods must not weigh more than 750kg

3. Goods must not sit higher than 2m including the pallet base

Half Pallets

The following three restrictions all apply for size, weight and height:

1. Goods must not be bigger than the 1.2m x 1m base

2. Goods must not weigh more than 500kg

3. Goods must not sit higher than 1.0m including the pallet base

Quarter Pallets

The following three restrictions all apply for size, weight and height:

1. Goods must not be bigger than the 1.2m x 1m base

2. Goods must not weigh more than 250kg

3. Goods must not sit higher than 0.6m including the pallet base

Mini Pallets

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The following three restrictions all apply for size, weight and height:

1. Goods must not be bigger than the 1.2m x 1m base

2. Goods must not weigh more than 150kg

3. Goods must not sit higher than 0.6m including the pallet base

Irregular sized pallets

If you have a non-standard size pallet for UK or international delivery, we can still deliver this for you as hassle-free and efficiently as possible. Speak with a member of our pallet delivery team to discuss your specific requirements, and we’ll make it happen.

What is pallet wrapping?

What is pallet wrapping? – click to expand

Your item must be on a pallet and wrapped before the driver arrives. Pallet wrapping (like cling film) secures your goods to the pallet ready for transportation. Please note that wrapping provides little to no protection for your goods, and they must already be well packaged in line with our guidelines before they go on the pallet. Wrapping simply ensures everything stays together and is contained securely.

Using the right wrap for the job

Wrap for pallet deliveries is often called a range of different things, however, there is a difference between pallet wrap and the other wrapping films that are available on the market. Proper pallet wrap will stretch and pull back in, ensuring all goods are tightly secured for transportation, whereas other wraps will not have this.

When it comes to choosing the right wrap for the job, you want the tightest possible result to make sure nothing shifts in transit. If you’re purchasing wrap specifically for a pallet delivery, it’s always a good idea to choose a high-end supplier with a range of wraps, so you can find the best wrapping solution for your needs.

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Engines

If you are shipping an engine and the pallet is shrink wrapped, there must be a hole in the shrink wrap, so that the courier can access the dipstick to check the engine for oil.

Pallet Delivery Austria

Pallet Size Guide

Quarter Pallet

Half Pallet

Full Pallet

Austria Pallet Delivery

Pallet Delivery Tracking

Frequently Asked Questions

When delivery goes right!

P4D can cater for a wide range of pallet delivery services. If you need further help with your booking, or feel like your needs are unique, please contact our sales team.

Others

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