Pallet delivery at discounted prices

Get an instant quote for UK or EU pallet delivery and enjoy Same Day collection if you book early. You can track your pallet delivery all the way to its destination and insure goods for up to £1,000. Get a P4D business account for even more benefits.

Need help?

Your goods must be on a pallet, wrapped and stable for lift (?)

Choose your pallet size

Quarter pallets
Up to 250kg
Up to 0.8m high

Half pallets
Up to 500kg
Up to 1.1m high

Full pallets
Up to 1000kg
Up to 2.0m high

    Same Day Service

    Same Day Delivery

    If you have a parcel, pallet or document you need to ship in a hurry within the UK, get an instant quote right here for a Same Day collection and delivery.

    This is a documents service for papers only. Your documents must weigh 1.5kg or less when packaged and be 40cm x 30cm x 5cm or smaller in size.

    Package your documents in a cardboard envelope, not paper, so they can withstand transportation within a large courier network (?). Measure the dimensions for your envelope in the same way as you would measure a parcel, using 1cm for anything less than 1cm in size.


    General advice

    How do I send a pallet?

    Pallets are used for heavy items, large items or a collection of goods that are being shipped together. They support the weight of the item(s) you are sending then slotted in to an appropriate shipping vehicle to get your goods to their destination securely. A forklift is used to lift the pallets.

    In order to book a pallet delivery you must supply your own pallet and wrapping, and make sure the pallet is stable for transportation as the whole pallet will tilt when lifted. You must be familiar with all the pallet shipping requirements we document in these pallet shipping FAQs, so that you can make an informed acceptance of our Terms and Conditions before confirming your booking.

    You can get an instant quote online for UK and some European pallet deliveries and book it now. International shipments, bulk orders, and business rates are quoted by our Sales team who will scout around for your best price, by air or sea: Get a quote now.

    If your goods are too large for the pallet shipping size, height or weight restrictions, you can consider our two-man delivery service instead where your goods will be lifted by two people.

    Sending multiple items

    If you're sending a pallet of goods, it's important not to think of them as one item because they are all on one pallet. Think of them as many items and give them each the same attention you would if you were sending each parcel separately. You must make sure all the goods on your pallet are individually well packaged in line with our packaging requirements to protect them during transit.

    What are the size, weight and height restrictions?

    There are three different standard sizes for pallets: Full, Half and Quarter.

    All of them have the same base size, which is 1m wide by 1.2m deep:

    Full Pallets

    The following three restrictions all apply for size, weight and height:

    1. Goods must not be bigger than the 1.2m x 1m base
    2. Goods must not weigh more than 1000kg
    3. Goods must not sit higher than 2m including the pallet base

    Half Pallets

    The following three restrictions all apply for size, weight and height:

    1. Goods must not be bigger than the 1.2m x 1m base
    2. Goods must not weigh more than 500kg
    3. Goods must not sit higher than 1.1m including the pallet base

    Quarter Pallets

    The following three restrictions all apply for size, weight and height:

    1. Goods must not be bigger than the 1.2m x 1m base
    2. Goods must not weigh more than 250kg
    3. Goods must not sit higher than 0.8m including the pallet base

    Irregular sized pallets

    If you have a non-standard size pallet for UK or international delivery, we can get you a tailored quote for this: Get your quote now.

    Can I send engines by courier?

    Engines are on the prohibited list. They cannot be sent with Palletways. Pallet Track will accept engines if they are completely flushed of oil and are dry. The dipstick must also be accessible for the courier to check it.

    What happens if my item overhangs the pallet?

    If you have a particularly large item you can book extra space to accommodate this. Physically, only one pallet can be lifted for transportation, but you can book space on the lorry for the width of two pallets.

    What counts as overhang?

    Overhang is overhang, whether it is 1cm or 10cm - if your item is not fully contained within the pallet base then it does not fit. Pallet lorries load pallets side by side in rows. If your goods overhang your pallet it means another pallet cannot be slotted in next to it and you will be charged for this extra space or your pallet refused altogether:

    Booking extra space for larger items

    If your item overhangs one pallet, you can book space for two pallets to accommodate this. However, pallets are lifted by a forklift, which only has two prongs. This means only one physical pallet can be lifted at a time.The maximum extra space allowance is two pallet widths (2m) and the goods must still sit within the 1.2m depth:

    The usual size, weight and height restrictions still apply, depending on whether you're using a full, half, or quarter pallet. Your goods should be secured to the centre of the pallet:

    You can then book and pay for two pallet spaces and your one physical pallet can be loaded in to the lorry with the goods taking up the space either side:


    If your item overhangs the pallet and you haven't booked extra space, either your pallet will not be collected at all, resulting in a failed collection charge, or your pallet will be collected and you will be asked to pay a surcharge. Either way, you will need to pay extra for your shipment.

    Can I load my pallet at either angle?

    When you measure your item you may find it is the perfect size to fit a pallet. However, it must fit the width and depth of the pallet base appropriately to be accommodated.

    Natural orientation

    You may have a heavy item that naturally sits with the shortest length across the bottom as it stands on the pallet, filling all of the available space - see the image on the left, below.

    If this same item naturally sits with the longest length across the bottom - say it is too heavy to lift on to its side or this is simply its natural orientation, the overall size of the item may be right for the pallet space, but at this angle it overhangs the pallet base meaning it does not fit. If your item overhangs your pallet, you must book more than one pallet space or you will be charged extra.

    Pallet upright

    What is pallet wrapping?

    Your item must be on a pallet and wrapped before the driver arrives. Pallet wrapping (like cling film) secures your goods to the pallet ready for transportation. Wrapping provides no protection for your goods and they must already be well packaged in line with our guidelines before they go on the pallet.


    If you are shipping an engine and the pallet is shrink wrapped, there must be a hole in the shrink wrap, so that the courier can access the dipstick to check the engine for oil.

    What access is needed for pallet trucks?

    Pallet collections and deliveries are usually made by large 18.5 tonne lorries. This means that access at both the collection and delivery points needs to be suitable for large vehicles. We can request that vehicles have both a tail-lift and pallet truck (pump truck) to help at locations where there is no forklift available.

    Restricted access

    If you have access issues to either premises, there is the option to request a 7.5 tonne lorry. Contact our Customer Service team to book this or ask to speak to our pallet expert.

    Are pallets stacked on top of one another?

    Palletised goods are not stacked on top of one another.

    Larger pallet lorries may have two levels inside, so that they can stack pallets two rows high, but the pallets themselves sit on metal supports and not on top of one another.

    Should I sign for a damaged pallet?

    Report any damage at the time of delivery.

    If you sign for a pallet, but don't report damage upon delivery, it is assumed you are signing for receipt of the palletised goods in good condition. Write "DAMAGE" next to your signature if the goods cannot be refused and notify us straight away via Support.

    International pallet shipping

    If you have an unusual item to send, a bulk order, international pallet delivery, or you want to discuss business rates, our Sales team are ready to take you call.

    Ask for a ringback, phone 01295 267200, or send them an email using the link below.

    Contact Sales