Meet the Team!

The Entrepreneur
Steve

Steve is the founder of P4D and CEO; he started the company in 2005. He’s been in business since he was sixteen years old and has been recognised with a Young Guns 2008 award for entrepreneurial flair. Having made a success of his own business he is now a motivational speaker for others looking to set up on their own and you can see him in action here. If you’d like to have Steve speak at your event, get in touch with us or find him on Twitter.

Chief Geek
Chris

Chris is our Managing Director and Technical Guru. He's been involved in web development since the early days of dial-up modems and, over the years, has worked on thousands of websites for every conceivable type of business. Chris joined P4D in 2008 and transformed the booking system in to an automated, streamlined operation, winning us an award for innovation. With a modest geek chic, he consistently builds on and improves our unique software system, continuing to be a pioneer of Internet-based technology.

The Major
Colin

Colin keeps the troops in order. He’s responsible for staff management, finance, and day-to-day operations at P4D headquarters. Before his involvement with Software he served for twenty-three years in the Army, so he knows how to keep us all in line. He’s also been a Registered General Nurse and managed an Orthopaedic Ward before working as a Clinical Manager. This makes Colin our resident medic too. An integral part of P4D, we all nominated him for an Employee Of the Year Award in 2012.

The Office Hero
Kerrie

Kerrie was P4D’s first ever employee and knows the business inside out and backwards. She joined Steve in November 2005 as a data entry clerk and with dedication and commitment, worked her way swiftly up to Office Manager. She now takes care of our Customer Support team and was voted a top five Office Hero in recognition of all she has done for P4D over the years. Managing an ever-expanding team, Kerrie inspires confidence and high morale in her colleagues.

The Superhero
Jonathan

Jonathan works in our Finance department as the full time Credit Controller and Business Analyst. He is responsible for invoice and billing enquiries as well as any other complex mathematical workings out that give the rest of us a headache. With an all-round good attitude and a penchant for hard work, Jonathan keeps our paperwork in order and the figures added up. Ssshh… don't tell anyone, but he also dons the blue lycra suit and he's our real Superhero!

The Creative
Natalie

Natalie is the creative one on our team, responsible for brand and communications. She has a varied background in editorial, marketing and Online, across many different industries. She designs, writes, and considers our business from the customer point of view. She has her postgrad qualification in the unpronounceable field of anthrozoology (human-animal studies) and uses critical thinking to our advantage. A furious networker and social butterfly, she sends out our message to the masses.

Kingpin
Rob

Rob is our Business Development Guru, helping you find the best courier service to meet your needs. If you need a last minute space on a plane or a fair price on an unusual shipment, he's your man. He'll help you with custom quotes on international consignments or set up a business account with P4D Pro. With a background in International Business and ecommerce, he understands the need to look for wider solutions for your supply chain. He's also our best bowler!

The Chatterbox
Julie

A diligent and caring Claims Manager, Julie builds up a great rapport with customers who find themselves in an unhappy situation and regularly receives praise in return. Supporting customers to make sure they are represented fairly, she pursues a claim on their behalf to make the process as stress free as possible, which is a job that Julie turns in to a talent. Sociable and an excellent communicator, Julie continues to take feedback from customers to improve the efficiency of our systems and processes.

The Globe Trotter
Trevor

Trevor's a great person to have working for an international delivery agent like P4D since he's travelled most of the world and knows the exact location of most destinations. He's planned events all around the globe, so knows exactly where to avoid and what not to miss when any of the team is planning a break away. Day to day he manages bookings and accounts for pallet delivery as an expert in this field, offering advice and solutions whilst intercepting potential pitfalls.

The Donkey Whisperer
Amanda

One of our customer service gurus, Amanda is fluent in the language of international import and export, a complex subject that benefits greatly from experience. Amanda has this in spades, since she has worked in customer service for many years and for several of those at P4D. An animal lover, we adopted Amanda a donkey called Felicity for her birthday and then Wensley the Shetland pony. She can often be found visiting them at weekends or outdoors somewhere leafy and green.

The Yummy Mummy
Lisa

As the Mum of three beautiful girls, Lisa comes to work for a rest. She has previously worked in quality management, so knows what customers look for in a good service and delivers every time as part of our Customer Support team, answering your emails and phone calls, handling many of our late night shifts. Lisa is a great ambassador for our passion and commitment to getting things right. She has a great calming influence with a professional and positive attitude.

The Cake Maker
Tracey

There's always a treat in the office with Tracey on the team. She’s a real whizz in the kitchen and her birthday cakes are legendary. Tracey has an eclectic mix of strings to her bow with nearly ten years' Customer Service experience under her belt, she's also a hair stylist and has seen much of the world working on cruise ships. She's seen 99% of the Caribbean, but now she's a Mum she's not tempted to visit the missing 1%, happiest just where she is.

The Athlete
Lauren

A long distance runner, Lauren helps out P4D in the holidays, racing high, low and cross country to help our customers reach the finish line with every query. Feedback is that she’s a real winner on Customer Service. With plenty of stamina and a zest for discovery, Lauren loves to travel and is in the middle of gaining a teaching qualification, so she can educate wide-eyed youngsters on the subject of Geography and the places she visits. We know she’ll be a real inspiration.

The Fashionista
Laura

Laura has been a regular in the P4D office over the last couple of years, so she knows our systems well and supports our Customer Service team with style in between her fashion studies. We look forward to her stints in the office when we’re at our busiest and Laura is always in vogue. She has worked her way through college and is now at university putting together outfits, following trends, and experimenting with hair and make up on her models.

Patrick Stewart
Terry

OK, so Patrick Stewart doesn't actually work here, but Terry looks very much like him! When he's not moonlighting as a lookalike, Terry works for P4D taking care of our local customers. He’s captain of his own ship, flying in and out of the office day in and day out. He's a down to earth family man and a huge sports fan. A great asset to our team, he wears his P4D kit with pride and wins every match against the opposition.

The Coffee Addict
Jodie

Jodie is our resident red head and she stands out in more ways than one. Quick witted with a fantastic sense of humour and topped off with bags of common sense, when she's not helping out P4D, Jodie studies financial maths at university – it's not her temper that's fiery, it's her brain! Jodie has a penchant for a leading brand in coffee beans and can regularly be found at one of their stores slowly supping caffeine, which keeps her flying efficiently through your emails.

The Film Buff
Janice

Janice has an impeccable telephone manner, so fits perfectly in to our Customer Services team. She works on our front line, first to pick up the phone and quick to assign email enquiries to the right department. Outside of work Janice spends much of her time in front of the big screen catching every new film that comes out. She’ll help with any questions you have about getting your goods to their Final Destination (1, 2, 3, 4 or 5).

The Voice
Sophie

Multi-talented Sophie is our Secret Agent, working on Special Projects. Her skills are in improving ways of working and having previously worked for private investigators, she always has every angle covered. With experience in international architecture, she is familiar with building frameworks that are both practical and appealing, much like our own software booking systems here at P4D. Sophie is also a painter, book lover and food enthusiast, with 'The Voice' that sounds like caramel.