Meet the team

The Entrepreneur
Steve

P4D Steve

 

Chief Geek
Chris

P4D Chris

 

The Major
Colin

P4D Colin

Steve is the founder of P4D and CEO; he started the company in 2005 and has watched it flourish, year on year. He’s been in business since he was sixteen years old and has been recognised with a Young Guns 2008 award for entrepreneurial flair. Having made a success of his own business he is now a motivational speaker for others looking to set up on their own. He spends most of his time out of the office speaking at events and engagements. If you’d like Steve to speak at your event, get in touch with us or find him on Twitter @p4dsteve.   Chris is our Managing Director and Technical Guru. He's been involved in web development since the early days of dial-up modems and, over the years, has worked on thousands of websites for every conceivable type of business. Chris joined P4D in 2008 and transformed the booking system in to an automated, streamlined operation, winning us an award for innovation. With a modest geek chic, he consistently builds on and improves our unique software systems, continuing to be a pioneer of Internet-based technology.   Colin keeps the troops in order. He’s responsible for staff management, finance, and day-to-day operations at P4D headquarters. Before his involvement with software he served for twenty-three years in the Army, so he knows how to keep us all in line. He’s also been a Registered General Nurse and manager of an Orthopaedic Ward before working as a Clinical Manager. This makes Colin our resident medic too and because he is such an integral part of P4D, we all nominated him for an Employee Of the Year Award in 2012.
         

The Office Hero
Kerrie

P4D Kerrie

 

The Chatterbox
Julie

P4D Julie

 

The Superhero
Jonathan

P4D Jonathan

Kerrie was P4D’s first ever employee and knows the business inside out and backwards. She joined Steve in November 2005 as a data entry clerk and with dedication and commitment, worked her way swiftly up to Customer Services Manager. She now takes care of our support team and was voted a top five Office Hero in recognition of all she has done for P4D over the years. Managing an ever-expanding team, Kerrie still puts in the hours.   A diligent and caring Claims Manager, Julie builds up a great rapport with customers who find themselves in an unhappy situation and regularly receives praise in return. Supporting customers to make sure they are represented fairly, she pursues a claim on their behalf to make the process as stress free as possible, which is a job that Julie turns in to a talent. Julie continues to take feedback from customers to improve the efficiency of our systems and processes.    Jonathan is our Financial Director, so he's responsible for the complex mathematical workings out that give the rest of us a headache. Ambitious on and off the pitch, Jonathan keeps our prices competitive in the office, but out of hours he scores goals on the football field and smashes his personal best on the running track. Ssshh… don't tell anyone, but he also occasionally dons the blue lycra suit and he's our real Superhero!  
           

The Creative
Natalie

P4D Nat

 

The Donkey Whisperer
Amanda

P4D Amanda

 

The Globe Trotter
Trevor

P4D Trevor

Natalie is the creative one on our team, responsible for brand communication. She has a varied background in editorial, marketing and Online, across many different industries. She designs, writes, and considers our business from the customer point of view. Her postgrad is in the unpronounceable field of anthrozoology (human-animal studies) and she uses critical thinking to our advantage. A furious networker and social butterfly, she sends out our message to the masses.   One of our customer service gurus, Amanda is fluent in the language of international import and export, a complex subject that benefits greatly from experience. Having worked in customer service for many years, Amanda has this in spades. An animal and nature lover, we've adopted several donkeys and ponies for Amanda's birthday and she visits them regularly. At weekends you'll find her somewhere leafy and green, watching the sun set.   Trevor's a great person to have working for an international delivery agent like P4D since he's travelled most of the world and knows the exact location of most destinations. He's planned events all around the globe, so knows exactly where to avoid and what not to miss when any of the team is planning a break away. Day to day he manages bookings and accounts for pallet delivery as an expert in this field, offering advice and solutions whilst intercepting potential pitfalls.    
           

The Voice
Sophie

P4D Sophie

 

The Cake Maker
Tracey

P4D Tracey

 

The Yummy Mummy
Lisa

P4D Lisa

Multi-talented Sophie is our Secret Agent, providing Project Support in our Operations team. She improves the way we work and having previously worked for private investigators she always has every angle covered. With experience in international architecture, she's familiar with building frameworks that are both practical and appealing, much like our own software systems at P4D. Sophie is also a painter and book lover, with 'The Voice' that sounds like caramel.   There's always a treat in the office with Tracey on the team. She’s a real whizz in the kitchen and her birthday cakes are legendary. Tracey has an eclectic mix of strings to her bow - she has ten years' Customer Service experience to her name, but she's also a hair stylist and has seen much of the world working on cruise ships. She's seen 99% of the Caribbean, but now she's a Mum she's not tempted to visit the missing 1%, happiest just where she is.   As the Mum of three beautiful girls, Lisa comes to work for a rest. She has previously worked in quality management, so knows what customers look for in a good service and delivers every time as part of our Customer Support team, answering your emails and phone calls, handling many of our late night shifts. Lisa is a great ambassador for our passion and commitment to getting things right. She has a great calming influence with a professional and positive attitude.  
           

Kingpin
Rob

P4D Rob

 

Patrick Stewart
Terry

P4D Terry

 

The Whirlwind
Wendie

P4D Wendie

Rob is our Business Development Guru, helping you find the best courier service to meet your needs. If you need a last minute space on a plane or a fair price on an unusual shipment, he's your man. He'll help with custom quotes on international consignments or set up a business account with P4D Pro. With a background in International Business and ecommerce, he understands the need to look for wider solutions for your supply chain. He's also our best bowler.   OK, so Patrick Stewart doesn't actually work here, but Terry looks very much like him! When he's not moonlighting as a lookalike, Terry works for P4D taking care of our local customers. He’s captain of his own ship, flying in and out of the office day in and day out. Terry's a great sports fan with a penchant for dodgems (we couldn't get him off them at a recent Christmas bash). A great asset to our team, he wears his P4D kit with pride and wins every match against the opposition.   Wendie keeps our finances in check, balancing the books and organising the mounds of paperwork that land on her desk. She's been a foster carer, is a mother, stepmother, and now a grandmother, but - trust us - she just doesn't look old enough. You'd think all of this would have worn her out, but Wendie's never short of energy and regularly visits the gym for spinning, swimming, circuit training and boot camp. We're exhausted just watching her...  
           

The Glamorous Granny
Sandra

P4D Sandra

 

The Equestrian
Sophie

P4D Sophie

 

The Entertainer
Alan

P4D Alan

We're very lucky to have Sandra on board as there's not a thing she doesn't know about sending parcels. She started off in the courier industry as a driver before moving in to Operations where she worked her way up to Branch and Depot Manager. She rightly claimed the title: Ma'am. Focus now is on her first grandchild who entertains and delights her on a daily basis. With a softly spoken manner, golden locks and a chic sense of style, Sandra's earned her Glam Granny status in spades. We salute you!   Relocated from the Midlands to the Oxfordshire countryside our Banbury Brummy, Sophie, is an asset to the Customer Service team, firing through your emails and phone queries with great resolve. Her free time is taken up with two horses - one notoriously accident-prone; breaking the bank with every injury, yet she rides every day, whatever the weather. Unfazed by freezing conditions, Sophie won't bolt from the impact this can have on a delivery, so when ice or snow hits we'll pass her the reins.   Alan's our resident Cockney who'll chat easily to anyone, which is why our local customers love him. Never short of a story, there's always a belly laugh to follow when Alan's out and about. His real passion is on the pitch; a massive QPR fan and season ticket holder he's also a football ref for the Milton Keynes Youth League. When he's not dishing out yellow cards he can be found at home, admiring his collection of more than three hundred DVDs, but it's a red card for Comedy Romance and chick flicks.
           

The Fashionista
Laura

P4D Laura

 

The Fitness Fanatic
Claire

P4D Claire

 

The Award Winner
Michelle

P4D Michelle

Laura has been a regular in the P4D office for a number of years now, so she knows our systems well and supports our Customer Service team with style in between her fashion studies. She has worked her way through college and is now at university putting together outfits, following trends, and experimenting with hair and make up whilst also developing a keen interest in graphic design for fashion magazines. We look forward to her stints in the office when we’re at our busiest and Laura is always in vogue.    Claire is our project support extraordinaire. Media trained, she moves easily between departments like a ninja. Claire’s based in our Finance team and her communication skills are finely tuned for liaison; you won’t get much past her sharp eye for detail. A keen gym trainer in her spare time, Claire’s moves are quick and nimble, but when she lets her guard down she cooks up a storm too. Slicing, dicing and whipping together delicious treats, she’s a black belt in the kitchen.   We’re very lucky to have Michelle on our customer support team. In her previous role she was Representative of the Year three times in a row - that’s a hat trick! A mother to twins, Michelle knows how to juggle and multi-task. Backed by a degree in Business Administration and her impressive track record, she now ploughs through our outstanding actions like a true superstar. Michelle is no stranger to online selling or Customer Service, but if you want to win her over, get her something purple. She loves anything with a purple hue.

 

Gone, but not forgotten - the students who regularly helped us out in the past:

The Coffee Addict
Jodie

P4D Jodie

 

The Athlete
Lauren

P4D Lauren

 

The Artist
Lianne

P4D Lianne

Jodie has a love for a leading brand in coffee beans and can regularly be found at one of their stores slowly supping caffeine, which keeps her flying efficiently through your emails. Quick witted with a fantastic sense of humour and topped off with bags of common sense, when she's not helping out P4D, Jodie studies financial maths and in 2014 starts a postgrad placement with a prestigious charitable foundation in London – a redhead, yes, but it's not her temper that's fiery, it's her brain!   A long distance runner, Lauren helps out P4D in the holidays, racing high, low and cross country to help our customers reach the finish line with every query. Feedback is that she’s a real winner on Customer Service. With plenty of stamina and a zest for discovery, Lauren loves to travel and is studying at Oxford for a teaching qualification, so she can educate wide-eyed youngsters on the subject of Geography and the places she visits. We know she’ll be a real inspiration.   Lianne is the delightful young lady who effortlessly turns unflattering photos of the P4D team in to the visions you see before you - unblemished and wrinkle-free. We were so grateful, we took her on as a temporary worker to help out on Live Chat whilst she establishes herself in the mediums of paint and photography. Lianne is an art graduate of Loughborough University and her larger-than-life canvas work is a show-stopper, exhibited in London. You'll be just as transfixed by her talent as we are: Lianne's website.  

 

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